AL
Arno L
1 reviews | Active since Dec 2025
05 Dec 2025, 15:03
**** service from MAKRO Cape Gate Online sales
I have orderderd from the Makro Cape Gate online store. Got a sms the parcel will be delivered on the 04.12.2025 . Waiting all day and there was no delivery. Phone today Makro help desk , lady can hardly speak english. Gave her the tracking number, I had to give the number 10 times , what n time waste.Lady told me she will follow up and came back to me....STILL WAITING!!!! MAKRO I'm closing my account by you. Get people the can communicate with customers and know how to resolve problems. This is the 3rd order Cape Gate mest up. Don't buy online from them.
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Replies (6)0
Replies (6)AL
Arno L's updateReviewer Update
08 Dec 2025, 21:58Good day
If contact the help department this morning. Told them the problem I'm having with my order.
The lady was professional but, my problem is not resolved.
I'm still waiting for answers when my goods will be deliver.
Sorry doesn't work any more for me.
If my payment is a day late then Makro will contact me, sms and email me.
But now everyone is turning a blind eye and make promises to resolved my problem.
Even your private reply is no good. Just a another empty promise.
RESOLVED THE PROBLEM PLEASE!!!!!!!
SEND MY GOODS THAT I PAID FOR.
If contact the help department this morning. Told them the problem I'm having with my order.
The lady was professional but, my problem is not resolved.
I'm still waiting for answers when my goods will be deliver.
Sorry doesn't work any more for me.
If my payment is a day late then Makro will contact me, sms and email me.
But now everyone is turning a blind eye and make promises to resolved my problem.
Even your private reply is no good. Just a another empty promise.
RESOLVED THE PROBLEM PLEASE!!!!!!!
SEND MY GOODS THAT I PAID FOR.
AL
Arno L's update08 Dec 2025, 21:58
Reviewer Update
Good day
If contact the help department this morning. Told them the problem I'm having with my order.
The lady was professional but, my problem is not resolved.
I'm still waiting for answers when my goods will be deliver.
Sorry doesn't work any more for me.
If my payment is a day late then Makro will contact me, sms and email me.
But now everyone is turning a blind eye and make promises to resolved my problem.
Even your private reply is no good. Just a another empty promise.
RESOLVED THE PROBLEM PLEASE!!!!!!!
SEND MY GOODS THAT I PAID FOR.
If contact the help department this morning. Told them the problem I'm having with my order.
The lady was professional but, my problem is not resolved.
I'm still waiting for answers when my goods will be deliver.
Sorry doesn't work any more for me.
If my payment is a day late then Makro will contact me, sms and email me.
But now everyone is turning a blind eye and make promises to resolved my problem.
Even your private reply is no good. Just a another empty promise.
RESOLVED THE PROBLEM PLEASE!!!!!!!
SEND MY GOODS THAT I PAID FOR.
AL
Arno L's updateReviewer Update
09 Dec 2025, 12:55Stop bullsh@t me please.
Every time I must hear, we wil come back to you.
And every time I must go the extra mile to find out where is my order.
And every time I get bullsh@t answers.
MAKRO got no client service. Period.
Just a lot of bullsh@t!!!!!!!!!
Every time I must hear, we wil come back to you.
And every time I must go the extra mile to find out where is my order.
And every time I get bullsh@t answers.
MAKRO got no client service. Period.
Just a lot of bullsh@t!!!!!!!!!
AL
Arno L's update09 Dec 2025, 12:55
Reviewer Update
Stop bullsh@t me please.
Every time I must hear, we wil come back to you.
And every time I must go the extra mile to find out where is my order.
And every time I get bullsh@t answers.
MAKRO got no client service. Period.
Just a lot of bullsh@t!!!!!!!!!
Every time I must hear, we wil come back to you.
And every time I must go the extra mile to find out where is my order.
And every time I get bullsh@t answers.
MAKRO got no client service. Period.
Just a lot of bullsh@t!!!!!!!!!
AL
Arno L's updateReviewer Update
09 Dec 2025, 15:51I was on the line now with the call center. She told me the same story of the delivery takes 48hrs.
I ask her to speak to a manager, I was hanging on the phone for 14min, listening to music and no manager came to the phone to help me. What a SH@T SHOW.
All you can say is SORRY. sorry se mo@r
What happened to show the client how sorry you really are.
But when it come to account payments then I'll get phone calls, sms and emails.
Grow some ***** and phone the client ant tell them the truth about why you can't deliver.
Cape Gate.....you must get a reel manager with *****.
I ask her to speak to a manager, I was hanging on the phone for 14min, listening to music and no manager came to the phone to help me. What a SH@T SHOW.
All you can say is SORRY. sorry se mo@r
What happened to show the client how sorry you really are.
But when it come to account payments then I'll get phone calls, sms and emails.
Grow some ***** and phone the client ant tell them the truth about why you can't deliver.
Cape Gate.....you must get a reel manager with *****.
AL
Arno L's update09 Dec 2025, 15:51
Reviewer Update
I was on the line now with the call center. She told me the same story of the delivery takes 48hrs.
I ask her to speak to a manager, I was hanging on the phone for 14min, listening to music and no manager came to the phone to help me. What a SH@T SHOW.
All you can say is SORRY. sorry se mo@r
What happened to show the client how sorry you really are.
But when it come to account payments then I'll get phone calls, sms and emails.
Grow some ***** and phone the client ant tell them the truth about why you can't deliver.
Cape Gate.....you must get a reel manager with *****.
I ask her to speak to a manager, I was hanging on the phone for 14min, listening to music and no manager came to the phone to help me. What a SH@T SHOW.
All you can say is SORRY. sorry se mo@r
What happened to show the client how sorry you really are.
But when it come to account payments then I'll get phone calls, sms and emails.
Grow some ***** and phone the client ant tell them the truth about why you can't deliver.
Cape Gate.....you must get a reel manager with *****.
AL
Arno L's updateReviewer Update
10 Dec 2025, 16:10Apologies sem@r!!!
Start working on customers service.
APOLOGIES WILL NOT CHANGE MY MIND ON YOUR SH@T SERVICE.
Start working on customers service.
APOLOGIES WILL NOT CHANGE MY MIND ON YOUR SH@T SERVICE.
AL
Arno L's update10 Dec 2025, 16:10
Reviewer Update
Apologies sem@r!!!
Start working on customers service.
APOLOGIES WILL NOT CHANGE MY MIND ON YOUR SH@T SERVICE.
Start working on customers service.
APOLOGIES WILL NOT CHANGE MY MIND ON YOUR SH@T SERVICE.
AL
Arno L's updateReviewer Update
11 Dec 2025, 11:55Take your promise and stick it where the sun doesn't shine.
And a apology doesn't correct the problem.
Delivery after 5 day's of a chedeald delivery???
You are running a circus!!!!!
And the baddest thing is....No one phoned me to apologize!!!!
What a sh@t show.
AND DON'T REPLY WITH AN APOLOGY!!!!!!!
And a apology doesn't correct the problem.
Delivery after 5 day's of a chedeald delivery???
You are running a circus!!!!!
And the baddest thing is....No one phoned me to apologize!!!!
What a sh@t show.
AND DON'T REPLY WITH AN APOLOGY!!!!!!!
AL
Arno L's update11 Dec 2025, 11:55
Reviewer Update
Take your promise and stick it where the sun doesn't shine.
And a apology doesn't correct the problem.
Delivery after 5 day's of a chedeald delivery???
You are running a circus!!!!!
And the baddest thing is....No one phoned me to apologize!!!!
What a sh@t show.
AND DON'T REPLY WITH AN APOLOGY!!!!!!!
And a apology doesn't correct the problem.
Delivery after 5 day's of a chedeald delivery???
You are running a circus!!!!!
And the baddest thing is....No one phoned me to apologize!!!!
What a sh@t show.
AND DON'T REPLY WITH AN APOLOGY!!!!!!!
AL
Arno L's updateReviewer Update
12 Dec 2025, 11:53Makro is so f@ck up, use AI to respond.
F@kking loosers......
Spineless management with no *****...
And till today I have not a telephone call from management to apologize for the sh@t service.
Makro, take your head out off your sh@tholle.
F@kking loosers......
Spineless management with no *****...
And till today I have not a telephone call from management to apologize for the sh@t service.
Makro, take your head out off your sh@tholle.
AL
Arno L's update12 Dec 2025, 11:53
Reviewer Update
Makro is so f@ck up, use AI to respond.
F@kking loosers......
Spineless management with no *****...
And till today I have not a telephone call from management to apologize for the sh@t service.
Makro, take your head out off your sh@tholle.
F@kking loosers......
Spineless management with no *****...
And till today I have not a telephone call from management to apologize for the sh@t service.
Makro, take your head out off your sh@tholle.