SB
Steyn B

1 reviews | Active since Nov 2014

30 Sept 2024, 14:30

**** service from Makro

**** experience bought a washing machine in Oct 2023 thing broke in September 2024 and you dont get a update on when they will repair the machine, no matter how many time s you try to call them and ask them and try to get it fixed.

0
Replies (2)
SB
Steyn B's update01 Oct 2024, 09:15
Reviewer Update
It doesn't help you reply and nothing gets done about the problem. Maybe start doing something when you receive the message and not just try to look good in the public eye.

It is 9 in the morning no one follows up but got a message yesterday stating this will get sorted out.
SB
Steyn B's update01 Oct 2024, 12:00
Reviewer Update
****tiest customer service ever. Had to call in again today only to hear oh no its takes 3 to 5 working days to get a job number, was never informed about this and then I still have to wait to get a job number and then I still need to wait a week for someone to come and fix this **** that didn't even work a full year.