JC
John C
1 reviews | Active since Aug 2012
16 Mar 2016, 00:06
Service Excellence
I purchased a number of high priced TV products from Makro today and was assisted by a young man, Mr Jacques van Schalkwyk. His patience, product knowledge, friendliness, good humour, politeness was noticeably above what is so prevalent today - indifference towards clients.<br> He was a pleasure to do business with and is a credit to the Makro brand name.
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Makro's replyOfficial
16 Mar 2016, 09:40Hello johnc48,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of such compliments.
It is great to hear that Jaques is doing such a fantastic job of keeping our customers happy.
I have forwarded your compliment to the store and the Marketing Manager and I am sure they will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Mbali Makhanya
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of such compliments.
It is great to hear that Jaques is doing such a fantastic job of keeping our customers happy.
I have forwarded your compliment to the store and the Marketing Manager and I am sure they will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Mbali Makhanya
Makro's reply16 Mar 2016, 09:40
Official
Hello johnc48,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of such compliments.
It is great to hear that Jaques is doing such a fantastic job of keeping our customers happy.
I have forwarded your compliment to the store and the Marketing Manager and I am sure they will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Mbali Makhanya
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of such compliments.
It is great to hear that Jaques is doing such a fantastic job of keeping our customers happy.
I have forwarded your compliment to the store and the Marketing Manager and I am sure they will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Mbali Makhanya