NS
Natasha S

1 reviews | Active since Dec 2015

23 Nov 2016, 18:27

SERVICE CALL IS TERRIBLE

<p>I bought my TV and was happy to part with my money. Now my TV is dead, busted fuse, I keep calling to ask them to come and reoair or replace it and they keep sending me from pillar to post about when they will get back to me to come and fix my TV. This is so ****ING unacceptable the staff is very rude and ***********!!. It has been 3 WHOLE WEEKS and still no ****ing response.</p> <p> </p> <p>WORST service ever.. CAN SOMEONE COME AND FIX MY TV!!! OR JUST REPLACE IT!!! </p>

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Replies (1)
Makro
Makro's reply30 Nov 2016, 08:17
Official

Thank you for raising your concern with us.

Please accept my sincerest apologies for the delay and inconvenience that has been experienced.

I believe your TV was repaired . I hope your complaint have been resolved to your satisfaction.

Please continue to give us feedback on service received in our stores.

Regards

Mmule Moropa