Service and quality of appliances and electronics at Makro

The store in Mbombela is always a mess. Staff are busy filling the shelves and blocking isles during business hours. Management requests comments from customers, but provides no feedback. I bought a HiSense refregerator which had vegetable baskets that did not fit. 2 months after reporting the problem, no action had been taken. 3 months later we were given a Defy replacement which started freezing the top part 2 months later. The problem was never resolved. In November 2020, I purchased a Samsung microwave, 2 weeks later it stopped working, rather than replace it with a new one, I was sent to Kushan Electronics in Nelspruit , for repairs. I had had to kiss my recipes for our Christmas dinner, goodbye. I only got the microwave back in February. Some of the staff is quite useless; they no nothing about their products. Couldn't find any one who knew what Epsom Salt is(showed me the salt isle). They show a total lack of interest in their customers. I advise shoppers to stay away from purchasing appliances from Makro.