AI
Arshad I
1 reviews | Active since Jan 2019
24 Aug 2021, 14:25
Service ?
Very slow service. People don't have time to be standing in lines waiting to be served for half hour at a time and constant faults with items having to continuously return for repairs instead of getting a refund
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Replies (1)
Makro's replyOfficial
24 Aug 2021, 14:32Good day Arshad,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are currently working on a resolution with the relevant store management. We will contact them for an update and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are currently working on a resolution with the relevant store management. We will contact them for an update and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply24 Aug 2021, 14:32
Official
Good day Arshad,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are currently working on a resolution with the relevant store management. We will contact them for an update and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are currently working on a resolution with the relevant store management. We will contact them for an update and as soon as feedback is received, we will contact you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team