RS
Rentia S

1 reviews | Active since Mar 2016

01 Oct 2019, 23:30

Seriously injured

I slipped from their 3rd stair downwards due to water drops on the step. I flew down the stairs and was badly injured. No one is taking me seriously. What if a child fell.or a elderly person. I was in pain for weeks with their store manager Suri never ever calling back. I had to.deal.wirh a very nice youngster JJ but you could see he was in the deep end. Got hold of Leon Oppeman of their National OHS. Not very helpful. He handed it over to a Nico van Niekerk..I must be happy with a R600 gift voucher I have been waiting g for since 12 September. You can keep that amount, I have drove there more than once and my time is money, and you want me to come in again.. Please do not use the bathrooms at Carnival mall You are placing your health in jepordy!

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Replies (1)
Makro
Makro's reply02 Oct 2019, 11:21
Official
Dear Rentia,

We apologize for any inconvenience caused and regret any type of injury which may happen on our premises.
In the light of your communication on Hellopeter, wherein you indicate that you are not satisfied with the process being followed, we have forwarded your matter to the Makro Carnival and will contact you within the next coming days.

Warm Regards
Makro Hellopeter Team