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sharon N
1 reviews | Active since Oct 2024
19 Nov 2024, 11:29
September refund
Still waiting for refund of order I placed on the 7th of September. Some of the items were out of stock, I have been waiting for the refund till today. Can you please deliver the items that I didn't receive because it seems like I won't get my refund back.
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Makro's replyOfficial
19 Nov 2024, 13:50Hi Sharon,
We are deeply sorry for the delay in processing your refund and for not getting back to you sooner. We understand how frustrating this situation must be and sincerely apologize for any inconvenience caused.
Please be assured that we have followed up on your query and referred it to the relevant department. They will be getting back to you soon with an update.
Your patience and understanding during this time mean a lot to us. If you have any further questions or need additional assistance, please do not hesitate to reach out.
Thank you for your continued trust in us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
We are deeply sorry for the delay in processing your refund and for not getting back to you sooner. We understand how frustrating this situation must be and sincerely apologize for any inconvenience caused.
Please be assured that we have followed up on your query and referred it to the relevant department. They will be getting back to you soon with an update.
Your patience and understanding during this time mean a lot to us. If you have any further questions or need additional assistance, please do not hesitate to reach out.
Thank you for your continued trust in us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
Makro's reply19 Nov 2024, 13:50
Official
Hi Sharon,
We are deeply sorry for the delay in processing your refund and for not getting back to you sooner. We understand how frustrating this situation must be and sincerely apologize for any inconvenience caused.
Please be assured that we have followed up on your query and referred it to the relevant department. They will be getting back to you soon with an update.
Your patience and understanding during this time mean a lot to us. If you have any further questions or need additional assistance, please do not hesitate to reach out.
Thank you for your continued trust in us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
We are deeply sorry for the delay in processing your refund and for not getting back to you sooner. We understand how frustrating this situation must be and sincerely apologize for any inconvenience caused.
Please be assured that we have followed up on your query and referred it to the relevant department. They will be getting back to you soon with an update.
Your patience and understanding during this time mean a lot to us. If you have any further questions or need additional assistance, please do not hesitate to reach out.
Thank you for your continued trust in us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,