Sense of Security lost

I'm posting my complaint, not feeling any security from your company.

Two ********** transaction took place on my Makro (RCS)credit card, on the 06.03.2019 at Engen Rt edenbu which I have no idea where this place is. if you look at my card records, I only use my Makro Credit Card at (Game South gate or at Marko Crown Mines). I have managed to block my card the same evening but this still does give me any sense of security. The very next day on the 07.03.2019 I forwarded all my documents to the following email ********** but no email confirmation received or reference number. I tried calling the number behind the card no answer, only answer is the AVR lady advising on the option prompts. I would like my query investigated and all funds reversed.