Send product for repairs - MANUFACTURE FAULT AND THEN THEY DAMAGE MY MICROWAVE!!! Non-compliance!

Repair number 7327 I collected today at Makro Port Elizabeth. I came home and the following is noticed: • The light is not coming on. • Something lose is moving inside. • There are damaged dents on the top cover of the microwave which was not there. I have before AND after photos. • They say a fuse was replaced in this repair log. If a fuse was replaced that means the main issue has not been tended to. It’s like putting a plaster on a bleeding cut wound. It needs stitches, not a plaster. If the fuse of a brand new Samsung Microwave blows, then there is a product manufacture fault. I request this microwave to be replaced or refunded and this is not negotiable. The Microwave came with a 10 year warrantee and is 1 year 5 months young.

You have also been WASTING MY TIME and keeping me out of my work, AND WASTING MY PETROL driving after you and now need to go back, AND DAMAGING MY PRODUCT!