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farhad E
1 reviews | Active since Feb 2014
06 Sept 2016, 15:37
Sells Defective Items
<p>I purchased a Ryobi Air compressor from Makro. When i tested the item, i noticed that it had a leak. I took it back to the Makro store who refused to give me a refund!! They insisted that the item be taken back to the manufacturer!! How can you sell a brand new defective item??? and then refuse to refund the customer??? I am still waiting for a response and an update from you guys!!!!</p>
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Makro's replyOfficial
14 Oct 2016, 14:23Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the compressor purchase at our Pietrmaritzburg store.
Please accept our apologies for the delay and inconvenience that has been experienced.
I believe all issues raised with us have been resolved.
Regards
Mmule Moropa
Best regards,
Makro's reply14 Oct 2016, 14:23
Official
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the compressor purchase at our Pietrmaritzburg store.
Please accept our apologies for the delay and inconvenience that has been experienced.
I believe all issues raised with us have been resolved.
Regards
Mmule Moropa
Best regards,