MVDB
Marnus Van Der Berg

1 reviews | Active since Feb 2018

08 May 2018, 22:20

Selling used goods as new

When you buy something from Makro gou expect it to be new.. On 06/05/18 I bought what I thought was a new campmaster tent for an upcoming trip the following weekend.

During the week I thought I should check the instructions before the weekend. When I opened the bag.. the box the tent was in was torn. I continued checking the pegs.. of which half of them were bent. After seening this I thought I should check everything. After folding the tent open I noticed it is full of grass. This tent was clearly used before and not just as a demo model on the floor. Still I paid the full price without being told that might have been returned by a client. I thought I was buying at Makro.. not Cash Converters...

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Replies (1)
Makro
Makro's reply14 May 2018, 08:10
Official

Thank you for you complaint please return the goods to the store and they will assist you.

Regards

Mbali Makhanya