1 reviews | Active since Jun 2016
Selling poor quality goods which they are not willing to back up
<p>after buying a 32 inch sinotech hd led tv from makro, it couldnt keep signal for more than an hour or two. It just keeps on tunning itself out. Took it back to the store, waited 3 weeks for a repair...got it back and same problem persist!!!! Once again took it back to the store and makro is rufusing to exchange or pass a credit refund, blaming sinotec. Please dont buy this product, its poor quality which is not backed up by any support from makro</p>
Thank you for registering your problem which you have encountered with one of our products.
As we strive to consistently provide our customers with products of top quality, complaints of this nature are taken very seriously. Your complaint has been brought to the attention of the Manager concerned, who advised us that you were at the store on Friday, d the TV was tested and approved that it is in working condition and has been delivered to you on Sa****ay.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa
Thank you for registering your problem which you have encountered with one of our products.
As we strive to consistently provide our customers with products of top quality, complaints of this nature are taken very seriously. Your complaint has been brought to the attention of the Manager concerned, who advised us that you were at the store on Friday, d the TV was tested and approved that it is in working condition and has been delivered to you on Sa****ay.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa
Thank you, after returning once again on sa****ay with the faulty tv, another manager assisted me. He was not able to get the tv working and agreed to refund me. Really appreciate his assistance.
Thank you, after returning once again on sa****ay with the faulty tv, another manager assisted me. He was not able to get the tv working and agreed to refund me. Really appreciate his assistance.