TS
Tanya S
1 reviews | Active since Sept 2010
06 Aug 2019, 16:17
Selling expired products
I was there 2 or so weeks ago and bought the smash as I was looking all over for it and finally found it at their Milnerton branch. My husband earlier today posted on their facebook page about it but they haven't bothered responding as seems a usual thing with them. I bought two boxes of smash (which wasn't cheap) on the 13th and you don't think to check the expiry date as it's not like you going up the road to the Bangladesh or somalian shop where they ALWAYS sell expired goods. Made the one box of smash over the weekend to find it expired 6 days after purchasing!!!!!! Well Makro will be another store to contact authorities about since they now also joining the band wagon on selling expired goods.
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Replies (1)Makro's replyOfficial
06 Aug 2019, 16:56Good day Tanya,
Thank you for your feedback.
We are sorry that you were not satisfied with the products you bought from us and we assure you that your complaint will be handled in a strict and serious manner. Kindly be advised that we are currently in contact with the Health and Safety manager at the store in order for them to address this matter.
We value you and we would like to do our utmost best to retain you as a customer. Please accept our apologies.
We will be contacting you soon to discuss this matter.
Kind regards
Makro Hellopeter Team
Thank you for your feedback.
We are sorry that you were not satisfied with the products you bought from us and we assure you that your complaint will be handled in a strict and serious manner. Kindly be advised that we are currently in contact with the Health and Safety manager at the store in order for them to address this matter.
We value you and we would like to do our utmost best to retain you as a customer. Please accept our apologies.
We will be contacting you soon to discuss this matter.
Kind regards
Makro Hellopeter Team
Makro's reply06 Aug 2019, 16:56
Official
Good day Tanya,
Thank you for your feedback.
We are sorry that you were not satisfied with the products you bought from us and we assure you that your complaint will be handled in a strict and serious manner. Kindly be advised that we are currently in contact with the Health and Safety manager at the store in order for them to address this matter.
We value you and we would like to do our utmost best to retain you as a customer. Please accept our apologies.
We will be contacting you soon to discuss this matter.
Kind regards
Makro Hellopeter Team
Thank you for your feedback.
We are sorry that you were not satisfied with the products you bought from us and we assure you that your complaint will be handled in a strict and serious manner. Kindly be advised that we are currently in contact with the Health and Safety manager at the store in order for them to address this matter.
We value you and we would like to do our utmost best to retain you as a customer. Please accept our apologies.
We will be contacting you soon to discuss this matter.
Kind regards
Makro Hellopeter Team
