LM
Louise M
1 reviews | Active since Aug 2011
27 Jan 2020, 14:57
Selling default faulty bikes
Do not buy their Raleigh 24" Alpine Mens Mountain Bike.
Faults all over the place
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Makro's replyOfficial
30 Jan 2020, 14:47Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and tried calling regarding the matter but we couldn't get through to you, we have therefore left a voice message. Please kindly note that this is certainly not the type of service you can expect from any of our stores and in that regard we will address the matter with the store to ensure that we put the corrective measures in place to better our customer experience.
Once again we do apologize for the inconvenience caused in this regard and thank you for highlighting your concerns with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and tried calling regarding the matter but we couldn't get through to you, we have therefore left a voice message. Please kindly note that this is certainly not the type of service you can expect from any of our stores and in that regard we will address the matter with the store to ensure that we put the corrective measures in place to better our customer experience.
Once again we do apologize for the inconvenience caused in this regard and thank you for highlighting your concerns with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply30 Jan 2020, 14:47
Official
Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and tried calling regarding the matter but we couldn't get through to you, we have therefore left a voice message. Please kindly note that this is certainly not the type of service you can expect from any of our stores and in that regard we will address the matter with the store to ensure that we put the corrective measures in place to better our customer experience.
Once again we do apologize for the inconvenience caused in this regard and thank you for highlighting your concerns with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and tried calling regarding the matter but we couldn't get through to you, we have therefore left a voice message. Please kindly note that this is certainly not the type of service you can expect from any of our stores and in that regard we will address the matter with the store to ensure that we put the corrective measures in place to better our customer experience.
Once again we do apologize for the inconvenience caused in this regard and thank you for highlighting your concerns with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team