lN
lizeka N

1 reviews | Active since Dec 2018

03 Apr 2025, 20:11

Self inflicted pain

Online shopping with Makro is self inflicted pain. Tell me why am I the one that has to follow up on my order with your courier. I must call the courier but I bought from Makro. Why can't Makro make the follow up on my parcel?

0
Replies (1)
Makro
Makro's reply09 Apr 2025, 15:11
Official
Hi Lizeka,
Thank you for your review on our Hellopeter platform.

We apologize for the inconvenience caused. 

We have reviewed your order, and the status shows as delivered. 

If you need any further assistance, kindly email us on ***. 

We will definitely be implementing solutions to ensure that this issue does not occur in the future.

Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.
 
Kind regards,
Makro Social Media Team. 

Best regards,