LM
Lebogang M

1 reviews | Active since Jan 2024

04 Dec 2025, 15:10

Seething customer

I've ordered on the 28th November paid for my order my order was split i received part of it . I then received an SMS that I'll receive the rest on the 1st of December I've been waiting I've sent, called and emailed both Makro and the wumdrop to find out whats the delay no response every time I check the wumdrop it says driver raised expection or order available this has been going for over 4 days now I'm actually livid with Makro no communication or whatsoever even that one star you don't deserve it I had to go buy the very same things because I need them.

0
Replies (6)
Makro
Makro's reply05 Dec 2025, 10:14
Official
Hi Lebogang,

We apologize for the delay of your delivery. 

Kindly provide us with your order number so that we can follow up for you. 

Regards,
Makro social media team. 

Best regards,

LM
Lebogang M's update05 Dec 2025, 10:19
Reviewer Update
OD***
LM
Lebogang M's update05 Dec 2025, 10:23
Reviewer Update
I'm feed up now I've been taken to pillar and post tired of makro
Makro
Makro's reply05 Dec 2025, 13:48
Official
Hi  Lebogang,

We apologize for the delay of your delivery.

We  have reviewed your order and the delivery is scheduled with our courier for tomorrow.

You can track your order by using the waybill number  WUM-D9EWJW  on our courier website Wumdrop. 

We are truly sorry for the delay and inconvenience caused. 

Regards,
Makro social media team. 

Best regards,

LM
Lebogang M's update05 Dec 2025, 14:06
Reviewer Update
I shall wait if I don't can I get my money back please
Makro
Makro's reply05 Dec 2025, 16:19
Official
Hi  Lebogang,

If the courier did not delivery the order, you can request for a cancellation and be refunded. 

Regards,
Makro social media team. 

Best regards,