Security camera bought online at makro

Good day I just wanted to warn people not to buy from makro online shop electronics stuff. I recently bought a small security camera. When I got it courier guy delivered it. I opened the package and it was not cealed it whas all scattered in the plastic bag. And I can't get it working at all. I went to makro in port Elizabeth and spoke to them they said they can't help me because it's not their product. But lady help me to fill in a form to the company who's products it is. But still no response from them and I stay in grahamstown