GB
Greeney B

1 reviews | Active since Jan 2015

25 Jan 2020, 12:05

SECURITIES

I've been shopping every month at Makro Ottery,today I just had enough of this,u stand in lines to get to the till,no problem,than have to stop by security to check your purchases,imagine we have 2 trolleys full of groceries,I get it they need to do they work,but to unpack your trolley going through the slip,SO WHY DONT MAKRO PUT THE SECURITIES AT THE TILLS ONE TIME TO AVOID STANDING BY SECURITIES ANOTHER 20-30MIN,they wana chat to each other at the security check point let them stand at the TILLS.believe me I'm not the only one with this problem

0
Replies (1)
Makro
Makro's reply30 Jan 2020, 09:42
Official
Good day Wasielah,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously as they help us improve customer satisfaction and over all instore experience. As this is a matter of national procedure, we will have to contact our Head Office and the relevant Management to look into this matter.

We do apologize for this inconvenience and will look into making your shopping experience better in future.

Thank you again and have a lovely day further.

Kind Regards,
Makro Hellopeter Team