AR
Andrea R

1 reviews | Active since Mar 2009

18 Dec 2018, 09:31

SARAH MAHLUNGELA WELL DONE!!!!

WOW what service I received from Sarah Mahlungela. She was amazing we struggled to upgrade (something wrong with the Vodacom system) She phoned me on Saturday (about 4 times trying to resolve the issue) we could not and said that she will try again on Monday (on her word she called Monday morning) with a smile on her face (17H00 on a Friday afternoon) she helped and guided!! WOW WOW WOW her service is truly amazing. I had such a good time in the store on Friday afternoon that I did not even realize the time. I was busy shopping and she walked passed me still with that same smile (It was a long day Christmas time still having a smile on her face). SARAH please don't stop giving the service that you gave me on Friday and again on Monday!! I am truly impressed!!

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Replies (1)
Makro
Makro's reply18 Dec 2018, 12:31
Official
 Greeting to you.
 
 Thank you for taking time to forward this compliment.
 
 We are very pleased to hear of the great customer service that you had received from our Makro store.
 
 We appreciate their efforts and will pass this compliment on to them as well as to the relevant managers in store so that the staff members can keep up the great work! 
 
 Please continue to give us feedback on the service received in our stores.