1 reviews | Active since Dec 2016

07 Feb 2023, 22:08

Samsung water dispenser leaking

Good day.. I bought a fridge from makro on the 25th of january, the dispenser has been leaking since day 1 and today the 7th of feb i went to makro to tell them and the sales guy said i can bring the fridge back and top up for another one. When the manager was called he told me i dont have that option i only have 1 option which is to repair. I am not happy with the fridge and they telling me someone has to come assess it. I had called the customer care line and they told me i have 3 options, repair,refund or replace and i said to the guy the repair is out since the fridge is 2 weeks old

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Replies (2)
's update09 Feb 2023, 13:58
Reviewer Update
The feedback that you told me to expect is a call from MM repair centre that they are coming on tuesday to repair my fridge? 2 weeks old fridge?
's update22 Feb 2023, 06:37
Reviewer Update
The repair guys were here and its now worse, not fair at all