SAMSUNG TV NOT WORKING

I bought a 55 inch curve TV at Makro on the 11th of November 2015. Its currently not working and it takes up to 72 working hours for a technician to contact me. Meaning I'll be without a TV for the entire weekend and next week. This is a brand new TV and should'nt even be in a situation where I'm reporting a television thats not working. I paid a lot of money for it and all I asked for was a loan TV for the duration of being contacted, TV being fixed and The store cant even do that. It would make sense to me if I bought this TV a long time ago. Its a brand new!!!!!<br> <br> I'm dissapointed at the fact that Makro is selling damaged items and is not flexible enough to assist customers when such things happen. I'm dissapointed at Samsung for selling low quality and chanrging high prices. I really trusted Makro and they ave lost 1 customer from me.<br> <br> I spoke to Malibongwe who is a manager at the Makro Centurion and he refused. Each case should be looked at differently and assessed. One cannot part with R20 000 and not be angry, that is a lot of money