RK
Ritesh K
1 reviews | Active since Nov 2025
21 Nov 2025, 16:34
Samsung QLED TV – Broken Twice in Less Than 4 Years
I bought a Samsung QLED 55 inch TV from Makro Cornubia Kzn, in 2021, expecting a top-quality product. Shockingly, it has failed twice—once in 2023 and again in 2025.
Makro’s solution? “Call Samsung.” Absolutely no support or accountability from the retailer. A premium TV failing this quickly is unacceptable. Samsung and Makro need to take responsibility and replace this defective product. Other customers deserve to know how unreliable this model is.
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Ritesh K's updateReviewer Update
24 Nov 2025, 12:12Dear Makro,
Please assist in my core concern that is how can a product fail twice just in four years since purchase. It shows it’s not a good product. As stated it is expected that as part of customer service , I would expect Makro to take this case forward .
Regards
Ritesh
Please assist in my core concern that is how can a product fail twice just in four years since purchase. It shows it’s not a good product. As stated it is expected that as part of customer service , I would expect Makro to take this case forward .
Regards
Ritesh
RK
Ritesh K's update24 Nov 2025, 12:12
Reviewer Update
Dear Makro,
Please assist in my core concern that is how can a product fail twice just in four years since purchase. It shows it’s not a good product. As stated it is expected that as part of customer service , I would expect Makro to take this case forward .
Regards
Ritesh
Please assist in my core concern that is how can a product fail twice just in four years since purchase. It shows it’s not a good product. As stated it is expected that as part of customer service , I would expect Makro to take this case forward .
Regards
Ritesh