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Octavia F

1 reviews | Active since Jan 2019

18 Apr 2023, 09:06

Samsung Microwave Frustartion and Makro Store

We bought a samsung microwave and we have been having there worst experience yet!!! With the microwave as well with the store. The microwave was not even a month old 1 day over a month and makro store refused to refund however the microwave was sent in for repairs a month old microwave just to reiterate and in this time we werent offered a temporary to use. It stopped working something to do with the light. Not only did we not just wait a month for it to be fixed we in the second month and the plate inside cracked not because it fell it jus has an inside crack in the glass of the plate which is expanding week after week. When we use the microwave when it is turning the whole thing shakes. Where to now we would like to know because I new the very first time that item went in for repairs it will not be the end of it we in the third month and look where we are. Seeking advice.

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Replies (2)
OF
Octavia F's update18 Apr 2023, 15:25
Reviewer Update
So basically what you guys are saying is il permanently have to come back with this bad product I bought from you guys. no this is bad man and highly unacceptable and very frustrating seems like you selling a hole lot of ******* to people we pay so much money for I will definitely never recommend your store because if this was Game I would have had a total different customer service. How I regret buying this bad product from you guys.
OF
Octavia F's update18 Apr 2023, 19:49
Reviewer Update
No this is poor I'm sorry to say poor. Thank God I didn buy my electrical gas stove there as well imagine the amount of money I would have thrown in the water the same like I have to now driving up and down for this pathetic quality thing to be fixed. If I wanted a china town item I could've gone there yet I choose Makro worse mistake ever but like I said never again CPA or not I'm fully aware of that as well and that same act says you should sell quality goods. This is far from quality if I have to look at another 3months after repairs and this is what I get back to the store again and again and again when does it then end. A bladdie whole r2400 down the drain if you ask me. Il decide if I want to waste my time going back to your store waste fuel funds as well that no one compensate but yet a CPA is what you guys referred to are you kidding me. Like I dont know about my tights as a consumer either.