1 reviews | Active since Nov 2016
Sad loss of a pensioner
<p>Bought a upright Whirlpool Freezer from Makro which turned out to be defective . After many repairs and Loss of perishables Makro agreed to a return .Which I did and as a faithful customer purchased an upright once again.</p> <p>However neither Makro nor Whirlpool wants to take responsibility for the perishables . </p> <p>A freezer full of chicken and Lamb was lost . totalling R5000.</p> <p>Whirlpool says on email claim from household insurance . ...NOW which insurance cover loss by defective freezer.</p>
We sincerely apologize for your unfortunate experience, and would like to thank you for bringing this matter to our attention.
We however, understand your dissatisfaction and we believe that our Marketing Manager (Refilwe Oliphant) has been in contact with you.
It is our goal that every customer leaves Makro delighted with the service they have received.
Regards
Mmule Moropa
We sincerely apologize for your unfortunate experience, and would like to thank you for bringing this matter to our attention.
We however, understand your dissatisfaction and we believe that our Marketing Manager (Refilwe Oliphant) has been in contact with you.
It is our goal that every customer leaves Makro delighted with the service they have received.
Regards
Mmule Moropa