Ryobi Ptreol lawn mover

Ryobi 140cc Lawnmower Petrol

We took the lawn mower back for a 2nd time, we bought the Lawn mower 24 September 2021 (What about the warranty). Then November it already made noises and we took it in, we collected it January the 21st. We mowed the lawn once and then the whole think just broke down. I did not even finish with the lawn – and we do not have a large or medium lawn it is small. I handed it back in on the 30th – this means you serviced the machine and right afterwards it broke.

So it came back from their service and broke – we are not at all happy with the service. It was at Ryobi now again for almost a month again and then they want to bill us with an amount to almost buy a new one. I do believe they never even checked the 1st time around.

The 1st excuse was that we never serviced the machine, the then changed their story that we over used the machine because I highlighted that we only had it back for a few days after a service. How is it at all possible We will not support Ryobi by wasting another R1900 on a lawnmower that are not living up to standards. We bought it for R3200. And Ryobi’s site reads – Power Tools that wont quit. We are greatly disgusted with the product and now service. We actually do not want the mower back as we do not trust the brand, it will be a matter of time before it break again.

When you search complaints for Ryobi they have the same trend where the goods are returned and they issue quotes. More or less in the same trend as how we now have