JN
Jennifer N
1 reviews | Active since Dec 2012
17 Nov 2017, 08:59
Running a Total **** together with Samsung
On 1.11.2017 i bought a Samsung Fridge .The fridge was bought in my personal capacity using a company makro card. So the invoice will obviously reflect the company name.
SAMSUNG REFUSES TO HONOR THE OFFER, STATING THAT THE OFFER IS NOT FOR COMPANIES. THIS WAS NEVER TOLD TO ME. I CONSIDER THIS TO BE A *****LENT SALE
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Makro's replyOfficial
21 Nov 2017, 07:27Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Makro's reply21 Nov 2017, 07:27
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
JN
Jennifer N's updateReviewer Update
29 Nov 2017, 11:51Problem not sorted out by Samsung. Despite me getting a letter from my company stating that i used a Makro Card on the company's name to buy my Fridge. I paid for this fridge myself. The letter was
rejected by Tracy G. I suppose the more claims she turns down the higher her performance bonus.
I have contacted Andrew Grant from Makro Springfield Park to collect the Fridge from my premises for a full refund. Samsung does not offer promotions to Indian People.
JN
Jennifer N's update29 Nov 2017, 11:51
Reviewer Update
Problem not sorted out by Samsung. Despite me getting a letter from my company stating that i used a Makro Card on the company's name to buy my Fridge. I paid for this fridge myself. The letter was
rejected by Tracy G. I suppose the more claims she turns down the higher her performance bonus.
I have contacted Andrew Grant from Makro Springfield Park to collect the Fridge from my premises for a full refund. Samsung does not offer promotions to Indian People.