1 reviews | Active since Nov 2009
RUDE STAFF MEMBER AT MAKRO ALBERTON
Good day
I am writing this email with utter most disgust and disappointment, we have just been to the Alberton makro as we buy there every month, one of your staff Thandiwe or thenjiwe skhosana was extremely rude to me and my husband. We were about to ask her something about the gift Cards we wanted to buy she didn't even give us the time of time, we greeted her and se just looked at us and walked away, we thought maybe she didn't hear, we went straight to her and asked her she still did the same thing, we are paying customers, we are hurt and disappointed and demand an explanation for such behavior.
I WANT AN EXPLAINATION AS TO WHY WE WERE TREATED SO UNFAIRLY. AS A RESULT WE DIDN’T EVEN DO OUR NORMAL SHOPPING AT A STORE WE LOVED.
Thank you for bringing this to our attention.
I'm sorry you've encountered this type of service. This is certainly not what we want any of our customers to experience especially when it comes to our loyal customers.
We will inform our team of this to ensure we rectify these behaviors to better our customer experience.
Should you require any assistance, please let us know and we will gladly help.
Regards
Otsiele Boikanyo
Thank you for bringing this to our attention.
I'm sorry you've encountered this type of service. This is certainly not what we want any of our customers to experience especially when it comes to our loyal customers.
We will inform our team of this to ensure we rectify these behaviors to better our customer experience.
Should you require any assistance, please let us know and we will gladly help.
Regards
Otsiele Boikanyo
