Rude staff and inefficient process: Makro Springfield Durban

<p><span style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Rude staff and inefficient process: Makro Springfield Durban</span></p> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Makro needs to relook at the checking process upon exiting the store.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Firstly on many occasions with a trolley of more than 50 items the first person that checks the items is "Rain Man", whereby to count 50 items and making sure it's the correct 50 items is done is less than 5 seconds.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Then I'm not sure what the second persons job is, other than to stamp.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">This process takes up my valuable time and during peak periods/days either needs more people or cut out the process.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Secondly when one of the staff tells you to go the other will stop you telling you its not stamped which us infuriating. </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">To top it off, the staff will tell you that they don't have time for me but I must now wait for the first stamp while "bad mouthing" the customer in their native language.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">I request that Makro relooks at this process as I will not be so obliging the next time.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div>