1 reviews | Active since Jul 2020
Rude old woman with glasses and rude cashier no 130
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Kedibone M
2 reviews | Active since Jul 2020
27 Nov 2020, 10:35 Rude customer assistance service and cashier. On the 23rd of November 2020..as members of a club we went to makro woodmead to make some shopping. The makro card assistance the was an old lady with some white hair and glasses who was very rude to us.She treated us badly when we even wanted assistance with the card. That was not the end we went to make payments to the bulk cashier no 130 was very rude. When we where busy paying for the grocery she told us she is knocking off some of the goods needs to be paid at the other till. We should move our things. Pay some with her and move to the next counter. We were surprised that she was assisting just because it's now 5pm she wants to knock off and told us she doesn't care we can report her. She even went over and above pushing our grocery with an attitude and also overcharging us because she didn't want to assist us at all. When we realized that she overcharged us she didn't even show remorse she just continued with an attitude. We are not happy about the service we received after spending a lot of money. My question is why do you have an option for stokvel when your staff are not cooperating with clients.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
