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Masesi M
1 reviews | Active since Jun 2017
15 Mar 2023, 11:26
Rude Consultsnts
Makro Woodmead.........bad service and rude very rude consultants. Please teach them to speak to clients in English not everyone can understand Zulu. When you need clarity, they are so rude.2023/03/15 around 11:25 I called service is so so poor
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Masesi M's updateReviewer Update
04 Apr 2023, 19:16Until today Makro Woodmead is investigating, like really, I'm not a fool there is nothing to investigate only to confirm with Tutukani .tThen issue it this can happen SAME DAY.Today 04.April went to Makro Germiston WOW what the service from them I found out the funds were transferred on the 17 March. But on the 29 March I called Woodmead spoke to Khanyi she promised to call me back as whoever was on leave that's why there was a delay I'm still waiting for her call.From germiston I went to woodmead with the info yhooooooooooo my feet are killing me went to tellers then was referred to accounts believe you me its far got there went up the stairs then there is no one in the offices .Receptionist called then was transferred to telesales I had to walk again pass tellers cos I asked security for short cut but refused they said I should go back how I came. There was no help Khanyi is not there no one knows where is my gift card .Again I left my documents and contacts.Makro THANKS BUT NO THANKS .If that was your strategy to have it yourself IT WORKED.....you can have it I need this money but already I have spent too much .I'm not going to woodmead AGAIN .I wish i dealt with Germiston from start this could have been resolved.DO NOT CALL ME YOU HAVE FAILED
MM
Masesi M's update04 Apr 2023, 19:16
Reviewer Update
Until today Makro Woodmead is investigating, like really, I'm not a fool there is nothing to investigate only to confirm with Tutukani .tThen issue it this can happen SAME DAY.Today 04.April went to Makro Germiston WOW what the service from them I found out the funds were transferred on the 17 March. But on the 29 March I called Woodmead spoke to Khanyi she promised to call me back as whoever was on leave that's why there was a delay I'm still waiting for her call.From germiston I went to woodmead with the info yhooooooooooo my feet are killing me went to tellers then was referred to accounts believe you me its far got there went up the stairs then there is no one in the offices .Receptionist called then was transferred to telesales I had to walk again pass tellers cos I asked security for short cut but refused they said I should go back how I came. There was no help Khanyi is not there no one knows where is my gift card .Again I left my documents and contacts.Makro THANKS BUT NO THANKS .If that was your strategy to have it yourself IT WORKED.....you can have it I need this money but already I have spent too much .I'm not going to woodmead AGAIN .I wish i dealt with Germiston from start this could have been resolved.DO NOT CALL ME YOU HAVE FAILED