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Pearl M
1 reviews | Active since Mar 2020
17 Jan 2026, 11:15
Rude Baloyi at Makro Wonderboom
Went shopping at Makro liquor Wonderboom today 16/01/2026 we were assisted by a lady whose surname is Baloyi she was at the counter. What a RUDE person she was so unbothered and seemed irritated. Please find staff that is willing to work. We did nothing wrong but she was so unkind and rude. She refused to package the 2 items we bought not that we had a problem doing it ourselves it’s the attitude that was an issue.
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Makro's replyOfficial
19 Jan 2026, 13:37Hi Pearl Malinga,
We are truly disheartened to learn about your recent interaction with our team member. It is important to us that you feel heard and supported, and we sincerely appreciate you taking the time to share your concerns with us. Please know that your experience does not reflect the high standard of service we aim to provide. We are committed to addressing this issue and ensuring it does not happen again. Thank you for your patience and understanding as we strive to do better.
Regards,
Makro Hello Peter Team.
We are truly disheartened to learn about your recent interaction with our team member. It is important to us that you feel heard and supported, and we sincerely appreciate you taking the time to share your concerns with us. Please know that your experience does not reflect the high standard of service we aim to provide. We are committed to addressing this issue and ensuring it does not happen again. Thank you for your patience and understanding as we strive to do better.
Regards,
Makro Hello Peter Team.
Makro's reply19 Jan 2026, 13:37
Official
Hi Pearl Malinga,
We are truly disheartened to learn about your recent interaction with our team member. It is important to us that you feel heard and supported, and we sincerely appreciate you taking the time to share your concerns with us. Please know that your experience does not reflect the high standard of service we aim to provide. We are committed to addressing this issue and ensuring it does not happen again. Thank you for your patience and understanding as we strive to do better.
Regards,
Makro Hello Peter Team.
We are truly disheartened to learn about your recent interaction with our team member. It is important to us that you feel heard and supported, and we sincerely appreciate you taking the time to share your concerns with us. Please know that your experience does not reflect the high standard of service we aim to provide. We are committed to addressing this issue and ensuring it does not happen again. Thank you for your patience and understanding as we strive to do better.
Regards,
Makro Hello Peter Team.