EF
Euricht F
1 reviews | Active since May 2016
04 Oct 2024, 07:05
Rude and *********** delivery system
I'm truly beyond annoyed with Makro and their delivery team. This is not the first time these incidents have occurred and after yesterdays incident. Makro needs to do a serious overhaul of their delivery team and service. Always delaying delivery, failed attempts and unable to find the address. The driver yesterday was beyond rude and irritated. I hope I receive my delivery today
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Replies (5)0
Replies (5)EF
Euricht F's updateReviewer Update
05 Oct 2024, 07:30And after all the back and forth, 2 boxes arrive open and some food items are missing! I'm absolutely DONE, finished, klaar with Makro... This was the final straw. Very unhappy client
EF
Euricht F's update05 Oct 2024, 07:30
Reviewer Update
And after all the back and forth, 2 boxes arrive open and some food items are missing! I'm absolutely DONE, finished, klaar with Makro... This was the final straw. Very unhappy client
EF
Euricht F's updateReviewer Update
17 Oct 2024, 14:05Still no response after my conversation and email to Lindokuhle. At this point, I feel like boxing up everything and dropping it off at Makro Woodmead and asking a full refund. This is just unacceptable. This order was for my elderly mom and with all this back and forth, Makro can keep there groceries and I can do this with another service provider
EF
Euricht F's update17 Oct 2024, 14:05
Reviewer Update
Still no response after my conversation and email to Lindokuhle. At this point, I feel like boxing up everything and dropping it off at Makro Woodmead and asking a full refund. This is just unacceptable. This order was for my elderly mom and with all this back and forth, Makro can keep there groceries and I can do this with another service provider
Makro's replyOfficial
07 Nov 2024, 13:28 Hi Euricht, hope that you are well? This is just a courtesy follow up to find out if your query has been resolved.
Makro's reply07 Nov 2024, 13:28
Official
Hi Euricht, hope that you are well? This is just a courtesy follow up to find out if your query has been resolved.
EF
Euricht F's updateReviewer Update
08 Nov 2024, 09:34Morning, Sorry for the late response. Yes. All goods received and happy
EF
Euricht F's update08 Nov 2024, 09:34
Reviewer Update
Morning, Sorry for the late response. Yes. All goods received and happy
Makro's replyOfficial
08 Nov 2024, 11:48Mornings Eurich. We value your feedback and that we will work hard to improve our service.
Makro's reply08 Nov 2024, 11:48
Official
Mornings Eurich. We value your feedback and that we will work hard to improve our service.