SB
Surinda B

1 reviews | Active since May 2013

18 Jun 2015, 14:00

Rotten meat

I went on Makro website and gave this complaint.<br> <br> Good day I bought about 160rands worth of lazy aged tenderized steak from this branch on Friday 12-06-2015, when I opened it at a braai on Friday it was so rotten, it stank up the whole braai. If it was just a small packet I would leave it but this was, like I said, about 160rands worth of meat. I could not keep it because it was stinking so badly and we were in Pretoria for the weekend.<br> <br> I was in Pretoria from Friday till Tuesday.<br> <br> Someone from Makro phoned me and said since I did not keep a piece of the rotten meat that was stinking up the whole place, they would not be able to assist me but offer me a mere discount if I bought meat there again. I asked the Makro employee would he have kept the meat for 5days to return it, he failed to answer which I am sure would be a no as no one would keep a piece of rotten meat for 5 days. <br> <br> i am a very loyal Makro customer but after the service I received I am having a lot of doubts about their \customer service"."""

0
Replies (1)
Makro
Makro's reply19 Jun 2015, 07:42
Official
Hello surinda,



We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare

Best regards,