Hellopeter
Share Your Experience
NM
Nandipha M

1 reviews | Active since Jun 2016

18 Dec 2020, 20:25

Rotten eggs

Iv been trying to get hold of makro management from the 16th, we bought groceries driving from Clermont with my mom. Only to find that in a pack of 60 eggs which we bought at R90 or so 6 of them were smelling rotten with worms. We couldn't take the smell after finding the eggs so we threw them away. It will b a inconvenience having to drive back just for a pack of eggs. Iv been trying to call for assistance bt past 2 days there's been no luck. It's unacceptable that a big brand store like this would sell rotten food.

0
Replies (1)
Makro
Makro's reply19 Dec 2020, 09:19
Official
Good day Nandipha,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team