sV
sandra V

1 reviews | Active since Nov 2010

19 Sept 2016, 08:28

ROTTEN CHICKEN!!!!

<p>16.09.2016 I went to Makro Canival at around 16H00 espically for the R100.00 specials what a great oppertunity, I purchased goods to the value of R1555.00.</p> <p>Got home unpacked the goods and my husband said something is smelling in the packet we opened eveything only to find that the CHICKEN was rotten, yes ROTTEN totally ****ed I went back in the morning to retuen it and get my fuel spent and my time wasted however to my suprise the manager came front and apologised saying that HE KNOWS ABOUT THIS!!! how dare MAKRO sell rotten food with the knowledge, he said they will triple my refund however he had to wait for his OP manager so he took arounf 1 to 2 hours to get there again wasting my time, a gift card was given to me for the value of the chicken, I was outraged however I took the card and said that this is not the last therefore I am putting this up,</p> <p>I have travelled to and from Roodport to get here and a gift card was given to apologise unacceptable.</p> <p>I will inform all friends and family of this and I require MAKRO to reimburse me for my fuel and time wasted on digusting service and selling rotten food which they were aware of So NOW I KNOW WHY THERE ARE SPECIALS!!!!!</p>

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Replies (1)
Makro
Makro's reply21 Sept 2016, 11:31
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our servicep. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya