NJ
Ntokozo J
1 reviews | Active since Nov 2024
15 Nov 2024, 10:29
Rotten and Spoiled meat from Makro New Market, Alberton.
We were sold rotten meat, the smell was so bad we had to throw it away. I filed a complaint with the Makro-care department and they told me that my complaint was redirected to the store. It has been 3 days and nothing has been said or done. But, I still have one pack left in my freezer which I can give to them so that they check for themselves. This is wrong and ********* amid the problem that we are faced with as a country of Kids being poisoned and dying, this cannot be taken lightly. I cannot be spending so much money supporting the business on a monthly basis only to be sold rotten food.
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Replies (3)0
Replies (3)NJ
Ntokozo J's updateReviewer Update
27 Nov 2024, 08:07Hi,
I take it this was just an automated reply. It has been 10 days now since you said that the query was escalated. Nothing has been done or said.
I honestly do not see a need or feel confident to spend my money on your business anymore. This is just unacceptable. I am done with Makro and your pathetic service.
I take it this was just an automated reply. It has been 10 days now since you said that the query was escalated. Nothing has been done or said.
I honestly do not see a need or feel confident to spend my money on your business anymore. This is just unacceptable. I am done with Makro and your pathetic service.
NJ
Ntokozo J's update27 Nov 2024, 08:07
Reviewer Update
Hi,
I take it this was just an automated reply. It has been 10 days now since you said that the query was escalated. Nothing has been done or said.
I honestly do not see a need or feel confident to spend my money on your business anymore. This is just unacceptable. I am done with Makro and your pathetic service.
I take it this was just an automated reply. It has been 10 days now since you said that the query was escalated. Nothing has been done or said.
I honestly do not see a need or feel confident to spend my money on your business anymore. This is just unacceptable. I am done with Makro and your pathetic service.
NJ
Ntokozo J's updateReviewer Update
04 Dec 2024, 10:005 days after your response, still nothing has been said or done.
NJ
Ntokozo J's update04 Dec 2024, 10:00
Reviewer Update
5 days after your response, still nothing has been said or done.
NJ
Ntokozo J's updateReviewer Update
07 Dec 2024, 09:57Hi,
Thanks for your response.
Please note that its been 4 weeks now of escalating this issue. Every response from you sounds automated and forever promising to escalate the issue. Clearly, it will never be taken seriously.
Kind regards,
Ntokozo Jiyane
Thanks for your response.
Please note that its been 4 weeks now of escalating this issue. Every response from you sounds automated and forever promising to escalate the issue. Clearly, it will never be taken seriously.
Kind regards,
Ntokozo Jiyane
NJ
Ntokozo J's update07 Dec 2024, 09:57
Reviewer Update
Hi,
Thanks for your response.
Please note that its been 4 weeks now of escalating this issue. Every response from you sounds automated and forever promising to escalate the issue. Clearly, it will never be taken seriously.
Kind regards,
Ntokozo Jiyane
Thanks for your response.
Please note that its been 4 weeks now of escalating this issue. Every response from you sounds automated and forever promising to escalate the issue. Clearly, it will never be taken seriously.
Kind regards,
Ntokozo Jiyane
