AT
Andries T

1 reviews | Active since Mar 2019

08 Mar 2019, 12:00

Rocka headphones from Macro

Hi. I bought a set of Rocka headphones from Macro near Cape Gate in Cape Town. The set broke 2 days after I bought it.The refused to swop it around because the said they the manufacturers has to decide how they can asist me.It is a week later and I am still waiting for their email. I bought another set on the same day I returned the 1ste set and today the second set also broke when i wanted to put it over my ears.I just want to say that rocka headphones does have a good sound quality,but fisical hardware is plastic and very thin and total ****. The material is too flimsy and not good quality.It breaks to easy.I wont recommend people buy this product and will not recommend buying it at Macro. I would still like to have a good set of headphones that has great sound quality AND is also made of a much stronger quality marerial.I look well after my equipment and expect it to last.

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Replies (2)
Makro
Makro's reply08 Mar 2019, 12:25
Official
Good day Andries

Thank you so much for taking the time to post of your experience with us! 

We look forward to providing you with even better service going forward.
Regards, 
Otsiele Boikanyo
Makro
Makro's reply08 Mar 2019, 12:27
Official
Hi Andries, Please send me your contact details and Makro card number in order for me to assist you further.