1 reviews | Active since Mar 2017

04 Feb 2019, 14:20

****** by Makro

So disappointed in Makro Ottery. I bought item that was on special but it did not go through as the advertised price. The Monsta Lollipops showed R28. But rang at R36. 95 overcharged with R26.95 and the Freshpak tea Wellness/flavored packs says Any 4 for R95 but rang as individual and overcharged me with R22. Last but not least a measuring tape pack that was on the mark down table it was marked R69. But I paid R100. So the Total of my disappointment was R79. 85. Don't Rob the clients please. Train your Cashiers to be equipped with the specials so that this doesn't occur in the future....

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Replies (1)
Makro
Makro's reply04 Feb 2019, 15:36
Official
Good Day Samantha

Thank you for your feedback.

I'm sorry for the experience you've received from Makro Ottert store. I can understand your frustration and Disappointment.

I've sent your details to the store and I'll follow up with the relevant department. 

Thank you for bringing this to my attention and we'll look into the matter.

Regards,
Tebogo Koitsioe

Best regards,