Rob van Straaten @ Makro Wonderboom going the extra mile

After our recent troubles receiving a delivery from Makro, we had the pleasure of meeting the general manager, Rob van Straaten. After two shipments of damaged fridge/freezer from Defy, he came to our house and subsequently organised a new fridge/freezer without any damage in record time. Such excellent service should be rewarded. It was indeed an exceptional experience to meet a person in his position that care more about his customers than most. Truly magnificent.