Ridiculously POOR customer service, again!!

I went to your Carnival branch to look for the incline skates R449.00 for my granddaughter. When I got to the department I asked a neatly dressed gentleman, as I thought he must be a manager for assistance. He just shouted over his shoulder to a group of guys to come and assist . The one guy came over and I asked him I’m looking for the incline training skates for girl size 1-3. He just said NO we don’t have we only have this ones and moved back to his group to continue their chats. I’m so glad to see that business for Makro is booming so well that they don’t need any additional sales. Neither of the employees were offering to get me skates from another store or anything. Their group chat was of more importance. I left my trolley and walked out of the store not even thinking to do my Christmas shopping