AK
Andre K

1 reviews | Active since Dec 2017

08 Dec 2017, 10:45

Ridiculous service

Today is day 17 that I've been waiting for my ordered items. The worst is trying to speak to anyone who is capable to help. It is impossible to get through to makro centurion, even to such an extent that the call centre manager, Anthony, cannot get ahold of the online manager Anne-Marie. The service is pathetic and I'm convinced it start at the top. Really disappointed.

0
Replies (1)
Makro
Makro's reply11 Dec 2017, 10:00
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya