Ridiculous business sense.. Canceling a sale because you dont want to deliver...

Ive been shopping on the Makro online app. I placed my first order in excess of 3k and well, i ordered a brown patio set, to which they sent a granite color 1. I let it slide as my wife liked the granite better than the brown. Plus i placed 1 order online however the 3 items where delivered on 3 different days....

Now, i placed an order for a beige cantilever patio umbrella and base on the 3rd December 2024.... Order was confirmed and paid for, delivery was due today 9th December 2024.

This morning I called the customer care line at 9am to find out whats going on because the order hasnt been packed or dispatched, its just stayed on confirmed... According to the agent that assisted me, a query was excalated and feedback will be given in 24 to 48hrs.. At 2pm today i get a message, order canceled due to no stock. I immediately ho online and see that Makro is still advertising for the items but in different colors from the 1 that i chose... I called in and spoke to a lady named survivor, she tells me, there is stock in other branches for other colors however they cant sell it to me because they have low stock so delivery... How freaking ridiculous can Makro be, you have my money already.... Clearly color doesnt matter to you, but for you to cancel with for no reason... I really thought you guys would be better than other chain stores...