Review by David Rama - Poor service by Makro

I ordered a TV stand at Makro and paid on the 9th of December 2024 the product was to be delivered on the 20th when the date arrived i did not receive the product or even a call to explain why the product didn't arrive. i made daily follow ups with calls and with no luck all the time my order was eventually cancelled on the 8th of January and i received a message on the 9th that my refund has been processed and will take between 2 - 10 days.

To this day i still have not received my money i have been checking my bank account daily and almost every hour to no luck, i need my money as i need to purchase the product i need, why must i beg for my money, there is absolutely no assistance from their call center except for them to log a call however there is no feedback.

I am really fed up with Makro service, they have been unprofessional 2 times in a row with my orders it is very frustrating that i would advise you to save your money.