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nombuso D
1 reviews | Active since Dec 2009
07 Dec 2019, 08:11
Returns
I placed an order for a fridge online, wrong fridge was delivered, I logged request for return, none of the customer service people have come back to me I’ve made numerous calls & have been promised I will be called back which hasn’t happened, It’s almost a week now I need someone to pick the fridge up
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Replies (1)
Makro's replyOfficial
07 Dec 2019, 10:56Good day Nombuso,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact our stores Online departmental Management and request urgent assistance, the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact our stores Online departmental Management and request urgent assistance, the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply07 Dec 2019, 10:56
Official
Good day Nombuso,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact our stores Online departmental Management and request urgent assistance, the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact our stores Online departmental Management and request urgent assistance, the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team