JS
Jeffrey S

1 reviews | Active since Sept 2014

18 Mar 2025, 08:29

Returned damaged and incomplete product with no refund received aince 26 February 2025

Ordered online, item got delivered damaged and incomplete. Logged a return, took forever for it to be collected. Return was logged 26 February 2025 and I have followed up numerous times with zero feedback and zero refund received to date.

0
Replies (3)
JS
Jeffrey S's update27 Mar 2025, 05:35
Reviewer Update
Hi

This matter has still not been resolved, numerous phone calls to the call centre and I have still not received my refund.

This has been over a month and I am still waiting for my refund!
JS
Jeffrey S's update28 Mar 2025, 16:33
Reviewer Update
So after countless phone calls etc. Makro notifies me today more than a month since I logged the return they have now finally processed my refund and it will reflect within 7 to 14 working days?

Worst service ever
JS
Jeffrey S's update11 Apr 2025, 10:39
Reviewer Update
To date still no refund received! Order placed 14th Feb, return logged 26 Feb.

NO REFUND RECEIVED