DM
Dumisani M

1 reviews | Active since Oct 2012

19 Sept 2018, 18:06

Returned 1 product 3 times

I bought a vibro shappe belt from Makro, after few days it was no longer working and I took it back. They gave me another one, the same things happened and I also took it back and get a new one. Now I took back the third one and demanded my money but they refused and say their return policy say I can only get money back within 14 days, I understand their return police but for the fact that I had to take back the same product 3 times makes me angry and I want my money back.

0
Replies (2)
Makro
Makro's reply26 Sept 2018, 15:13
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards
Zanele Zwane

DM
Dumisani M's update28 Sept 2018, 11:24
Reviewer Update
I ama still waiting for the call to tell me to come and fetch my money