Return Refusal

I bought a Hisense TV at Mako centurion 6 days ago on Sunday (08/09/2018), when I got home I opened the box to see if indeed there was a TV inside. The TV was never taken out of the box. Few days later I saw another TV at another store which is cheaper and bigger than the one I bought at Makro Centurion, then decided to take it back to Makro Centurion so that I can govbuy the one that I’ve seen at another store because is cheaper and bigger. I even showed them the TV that I saw. Makro Centurion refused to take the TV back coz I’ve opened the box to check if there was a TV inside the box.

I have spoken to the sales person who helped me on Sunday (08/09/2018) by the name of Emmanuel Mudau who went to speak to his manager Sharron who said indeed they can’t help me with the return of the TV.

They were not even willing to see if the TV was used or tempered with, they just told me that they can’t except the return of the TV unless there was defects in the TV.