TN
Tsakane N
1 reviews | Active since Aug 2024
29 Jan 2025, 08:30
Return Makro
I ordered a 100 inch laser tv which I logged a return as I want 100 inch normal tv since no one contacted me for courier guys to come collect it I am not happy at all with Makro Polokwane
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Replies (5)TN
Tsakane N's updateReviewer Update
29 Jan 2025, 14:17I am waiting for ur reply Makro
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Tsakane N's update29 Jan 2025, 14:17
Reviewer Update
I am waiting for ur reply Makro
Makro's replyOfficial
10 Feb 2025, 15:20Hi Tsakane,
We appreciate you contacting us and apologize for the delayed response.
Could you please verify if you have initiated a return process? This might be the reason for the delay in resolving your issue.
A representative from the store will contact you via email regarding this matter. Kindly update us once the matter is resolved.
For any further assistance or additional information, please reply to the email sent by the store handling your case.
Best regards,
The Hellopeter teamMakro SAA Division of Massmart Holdings LimitedContact Number: ***WhatsApp: ***Support Email: ***
***
We appreciate you contacting us and apologize for the delayed response.
Could you please verify if you have initiated a return process? This might be the reason for the delay in resolving your issue.
A representative from the store will contact you via email regarding this matter. Kindly update us once the matter is resolved.
For any further assistance or additional information, please reply to the email sent by the store handling your case.
Best regards,
The Hellopeter teamMakro SAA Division of Massmart Holdings LimitedContact Number: ***WhatsApp: ***Support Email: ***
***
Best regards,
Makro's reply10 Feb 2025, 15:20
Official
Hi Tsakane,
We appreciate you contacting us and apologize for the delayed response.
Could you please verify if you have initiated a return process? This might be the reason for the delay in resolving your issue.
A representative from the store will contact you via email regarding this matter. Kindly update us once the matter is resolved.
For any further assistance or additional information, please reply to the email sent by the store handling your case.
Best regards,
The Hellopeter teamMakro SAA Division of Massmart Holdings LimitedContact Number: ***WhatsApp: ***Support Email: ***
***
We appreciate you contacting us and apologize for the delayed response.
Could you please verify if you have initiated a return process? This might be the reason for the delay in resolving your issue.
A representative from the store will contact you via email regarding this matter. Kindly update us once the matter is resolved.
For any further assistance or additional information, please reply to the email sent by the store handling your case.
Best regards,
The Hellopeter teamMakro SAA Division of Massmart Holdings LimitedContact Number: ***WhatsApp: ***Support Email: ***
***
Best regards,
TN
Tsakane N's updateReviewer Update
13 Feb 2025, 12:08The matter is not resolved they managed to take the laser tv waiting for refund
TN
Tsakane N's update13 Feb 2025, 12:08
Reviewer Update
The matter is not resolved they managed to take the laser tv waiting for refund
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Tsakane N's updateReviewer Update
13 Feb 2025, 15:02Makro reply please I am waiting for the refund as the took the product
TN
Tsakane N's update13 Feb 2025, 15:02
Reviewer Update
Makro reply please I am waiting for the refund as the took the product
Makro's replyOfficial
27 Feb 2025, 14:16Hi Tsakane, thank you for your review on our Hello peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised that our team is working on getting the matter resolved.
Kind Regards,
Makro Hello Peter Team.
Kindly be advised that our team is working on getting the matter resolved.
Kind Regards,
Makro Hello Peter Team.
Best regards,
Makro's reply27 Feb 2025, 14:16
Official
Hi Tsakane, thank you for your review on our Hello peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised that our team is working on getting the matter resolved.
Kind Regards,
Makro Hello Peter Team.
Kindly be advised that our team is working on getting the matter resolved.
Kind Regards,
Makro Hello Peter Team.
Best regards,