dL
douglas L
1 reviews | Active since Nov 2011
25 Mar 2025, 09:31
Return logged over a month ago and escalated still no service
What a disaster, this company does not respond to any emails logged for returns of broken good. They do not act at all even after I escalated this return request via phone and have sent them three emails to ask when they will be collecting the broken goods delivered to me.
totally decussated in lack of service. This return has been logged over a month ago.
Helpful (0)
Replies (1)0
Replies (1)dL
douglas L's updateReviewer Update
27 Mar 2025, 12:58 Hi Irma Here as this is my complaint.
Online order #MAK*** was delivered to me on "Delivered on 21 Feb 2025 ", which was the same day I then logged a return on your online store to have the product returned. I then sent three follow up emails. And Called to escalate the return. I have not had any response on my emails nor did anyone contact me back after my phone call. This is the first time anyone has bothered to even contact me.
dL
douglas L's update27 Mar 2025, 12:58
Reviewer Update
Hi Irma Here as this is my complaint.
Online order #MAK*** was delivered to me on "Delivered on 21 Feb 2025 ", which was the same day I then logged a return on your online store to have the product returned. I then sent three follow up emails. And Called to escalate the return. I have not had any response on my emails nor did anyone contact me back after my phone call. This is the first time anyone has bothered to even contact me.